IT Consulting
Here at Meta Technology Solutions we have an IT Consulting solution that provides your business with the support it needs in order to keep you up and running efficiently. All with no long term contract requirements or up front costs, we can provide you IT when you need IT. Below are some of the details about our IT Consulting solution.
- Phone and Remote support is billed in 15-minute increments (15-minute minimum)
- Onsite rates will include travel time to and from your site and are billed in 15-minute increments (1-hour minimum)
- A full day discount of 8% is offered for 8 hours or more of onsite work
- Standard business hours are Monday - Friday 8:00 AM - 6:00 PM (Excluding Holidays)
- Extended business hours are Monday - Friday before 8:00 AM and after 6:00 PM, all day Saturday and Sunday
and are billed at 1.5 X the normal hourly rate (Excluding Holidays)
- Holiday hours and holiday weekend hours are billed at 2 X the normal hourly rate
Please contact us today and let us help you keep your business doing what it does best.
Managed IT Solutions
Server Management Plan:
Support:
- Unlimited Phone Support
- Unlimited Remote Control Support
- Service Availability Monitoring
Maintenance:
- Microsoft Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Setting Management
- Server Optimization & Management
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
Security:
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Virus Definition & Prevention
- Spyware and Adware Removal
- VPN Client Management
Workstation Management Plan:
Support:
- Unlimited Phone Support
- Unlimited Remote Control Support
- Microsoft Application Support
Maintenance:
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
- Desktop Optimization & Management
- VPN Client Management
Security:
- Windows Patch Management
- Antivirus Software Management & Update
- Spyware and Adware Removal
Please contact us today and let us help you keep your business doing what it does best.
Block Time Plans
Our Block Time Plans provide a variety of technical support and consulting services at a significant savings compared to our standard time and materials support pricing options. We have many block time plan options to fit every size business big or small.
We understand businesses need to have a knowledgeable IT support team that can diagnose and repair their computers, servers, networks and more but also need to operate on a precise budget for IT issues, so we offer flexible packages of service hours. All you need to do is select a monthly block of hours, prepay for those hours, and Meta Technology Solutions will provide you with the quality support that you expect from a premier IT service company. We also offer Priority Service for an extra $5/mo per PC.
Unlike some other IT computer repair companies, we aren't going to sell you gigantic blocks of service hours that you will never use, and that are lost forever when you do not use them. No, we offer smaller chunks of discounted hours for a low, flat monthly fee. Not only do you have complete control over your service hour blocks, but since we understand that your IT budget and needs from month to month may change, you have the option to rollover your hours in any 12-month period. How is that for service?
Please contact us today and let us help you keep your business doing what it does best.Why you need Backup and Disaster Recovery (BDR)
At some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. It could be a fire or an earthquake or a flood. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data. Here are some of the statistics from 2012.
- 90% of businesses losing data from a disaster are forced to shut down within two years.
- The survival rate for companies without a disaster recovery plan is less than 10%.
- Only 44% [of businesses] successfully recovered information after a recent data recovery event.
- 53% of claimants never recoup the losses incurred by a disaster.
What does a Backup and Disaster Recovery plan cover?
A comprehensive backup and disaster recovery plan is designed to keep a business operational despite disaster.
As part of your plan, we may suggest any number of back-up and disaster recovery services, including:
- Server and workstation daily backups
- Offsite server replication
- Colocation
- Failover
Please contact us today and let us create a custom tailored Backup and Disaster Recovery solution for your business.
Monitoring Solutions
Server Monitoring Plan:
Support:
- Unlimited Phone Support
- Unlimited Remote Control Support
- Service Availability Monitoring
Maintenance:
- Microsoft Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Setting Management
- Server Optimization & Management
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
Security:
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Virus Definition & Prevention
- Spyware and Adware Removal
- VPN Client Management
Workstation Monitoring Plan:
Support:
- Unlimited Phone Support
- Unlimited Remote Control Support
- Microsoft Application Support
Maintenance:
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
- Desktop Optimization & Management
- VPN Client Management
Security:
- Windows Patch Management
- Antivirus Software Management & Update
- Spyware and Adware Removal
Please contact us today and let us help you keep your business doing what it does best.
Cloud Solutions
Is The Cloud right for your business? Is now the time to make a change? Should you wait until tomorrow? What type of Cloud solution do you need?
Meta Technology Solutions will help you understand The Cloud. We assist you by analyzing your current IT situation and guiding you to the appropriate solution. Since 2012, Meta Technology Solutions has been providing our clients with reliable Cloud solutions and outstanding customer service. We know Cloud solutions inside and out. Whether it is our private Cloud solution or a public Cloud solution such as Microsoft’s Office 365, Microsoft’s Azure, Amazon’s cloud, or another public Cloud option, we are familiar with your options and will help you determine what will work best for you.
Our services are the best fit for businesses between 10 and 250 employees. All of our services are provided at a predictable and competitive price.
Please contact us today and let us help you keep your business doing what it does best.